Yeah, same here; I had a totally different account that was hijacked and all my stories deleted. I was actually on FF.net as early as ... 2001 or so. If it's an automated program like Silvie mentioned, it wouldn't be surprising it missed something like that.

I don't think I'd even know where to start. ...Well, okay, maybe not. You'd probably want to know about the character was that originally Albert in another story. :|

I wouldn't be surprised if you took to Apple and got her as a muse.